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Discussion topic: New Router = Weak And unstable wifi.

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This message was authored by: Spanishsun

New Router = Weak And unstable wifi.

Tonight my wifi is dropping out every ten minutes. Hating the new router. Have had endless issues with Sky for the last month. I want my old router back. 

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This message was authored by: -Heather-

Re: New Router = Weak And unstable wifi.

Posted by a Sky employee

Hi @Spanishsun, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 
 

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