@Cracker2121 Your post has been moved temporarilty as youy've posted personal info, you should never post any personal details online like this as this is how scammers get hols of such info.
Also Sky won't email you on the back of a communuty post as this is a customer led community.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
