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Discussion topic: New Max Hub blocking work VPN - Need MAP-T disabled

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This message was authored by: MrsB_92

New Max Hub blocking work VPN - Need MAP-T disabled

I upgraded to the white Sky Max Hub today and my corporate VPN has stopped working. My old black hub worked perfectly. I have already tried enabling UPnP and it did not resolve the issue. Please can a moderator escalate my line to the Network Team to have MAP-T completely disabled?

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This message was authored by: Chrisee

Re: New Max Hub blocking work VPN - Need MAP-T disabled

Posted by a Superuser, not a Sky employee. Find out more

@MrsB_92 I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.

 

Escalating a post to a Sky expert | Sky Community

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: SuperMatt

Re: New Max Hub blocking work VPN - Need MAP-T disabled

Posted by a Sky employee

Hello, @MrsB_92. I'll send you an invite to a private chat shortly and we can help you.


Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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