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Discussion topic: New Hub, Same slow download speed

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This message was authored by LOHOLLIS This message was authored by: LOHOLLIS

New Hub, Same slow download speed

Hey guys. 

Been with Sky for about 18months now. The first 17months, I have been getting correct speeds at around 150mbp/s Download. 

For the last few weeks, we are now getting no more than 40mbp/s. Our upload speeds are the same. Sky sent me a new HUB to swap out and still no improvement. All diagnostics online say that we're getting 150mbp to the hub. 


                                        - I have done an ethernet speed test with WIFI disabled and still - 36mbp/s d/l.                                                               NOTHING has changed inside our home to affect anything. 

                                        - I have changed wifi channels many times (although the issues I am havving are not an                                             issue with my wireless, as ethernet connection is also very slow. 

 

Anyone got any ideas before I call Sky again? I really don't know what they will say, as allegedly they are providing 150mbp/s to our hub. 

Thanks,
L

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This message was authored by Anonymous This message was authored by: Anonymous

Re: New Hub, Same slow download speed

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