Discussion topic: New Fibre 900 issues

This message was authored by stanthedog This message was authored by: stanthedog

New Fibre 900 issues

Had fibre 900 installed yesterday,the speed to the hub is amazing,but unfortunately the Wi-Fi to my puck in the kitchen is awful.The strange thing is when I run a speed test on my tablet standing next to the puck im getting between 150-250mbs,but when I run the test on the puck using Netflix it's struggles to get over 10ths.Have had issues before with the Puck and was hoping the speedier broadband ,which ultimately costs a lot more would fix this hasn't 


Stream 65 and 1 puck


All Replies

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: New Fibre 900 issues

Posted by a Superuser, not a Sky employee. Find out more



Is the puck located somewhere which could compromise its wireless reception?


Given the location, a microwave oven could do that (even if not switched on) or a water source, or copper piping.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion