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Discussion topic: New Bb account connection

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Avatar for KarennJeff
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This message was authored by: KarennJeff

Message posted on ‎20 Aug 2025 11:43 AM

New Bb account connection

We're coming back to sky but not being connected till 10th September.. we need to be connected asap please.

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Avatar for BenJoBanjo
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This message was authored by: BenJoBanjo

Message posted on ‎20 Aug 2025 11:45 AM

Re: New Bb account connection

@KarennJeff wrote:

We're coming back to sky but not being connected till 10th September.. we need to be connected asap please.

Nobody on here can help you with that. You'll need to call Sky. 

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Message posted on ‎20 Aug 2025 11:58 AM - last edited: ‎20 Aug 2025 12:29 PM

Re: New Bb account connection

Posted by a Superuser, not a Sky employee. Find out more

@KarennJeff 

 

A three week lead time for broadband provisioning wouldn't be that unusual, particularly if it involves a new FTTP installation and falls at the end of the peak holiday season.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on ‎20 Aug 2025 12:18 PM

Re: New Bb account connection

Posted by a Superuser, not a Sky employee. Find out more

Won't you have your old bb until the switch?

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