Network problems don’t know whether it’s from tv or sky box

[Alan162]

My sky network has developed problems, everything is okay on downloaded programmes but when I try to gain entry into new sky programmes, a message appears we are having network problems trying to fix

[Mr+Flibbles+86]

Hi there @Alan162 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Alan162 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.