Network not showing

[alexrose99]

Hello. 

My router is showing as connected (all green lights).  

However, the network is not showing on the devices? 

Is there anything I can do to make the networks show on my devices. 

Should i try and change the channel the broadband is currently connected to. 

[Mr+Flibbles+86]

Hi there @alexrose99 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help @alexrose99  you If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks