Network issues

[Seanmgall]

I recently got a new router, I home is all back online, yet my internet connection to my sky q box and sky mini box keeps cutting out

[ItWasAllMichele]

Hi there @Seanmgall, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[Kickstart1966]

Yep same here , new puck and it keeps dropping out . So frustrated with sky , no help !  

[JeffJ1]

Same here. New fibre with router installed last week. 
Sky q to router in same room (2 meters apart) constant reboot as sky apps not being available.

sky mini box not available (showing no WiFi to sky q connection)

constantly moving sky hub booster to overcome issues.

Wifi around house good but connectivity issues with sky q and mini box are a big problem.

[N_chill]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141