Network issues

[SanaMirza]

My Internet service keeps dropping or is lagging. On a service check it all comes up as normal but I am not getting smooth WiFi

[JimM1]

@SanaMirza With the keeps dropping do you see anything look at the link below!

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start