Network issues or refresh issues

[SirEffiom]

Hello when my tablet or TV is connected to the WiFi it has a slow refresh rates for my apps, like my Netflix takes time to load up

[Brill+Gill]

Hi @SirEffiom, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141