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Discussion topic: Net issues

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This message was authored by: Nayab2

Net issues

Hi good morning so basically the WiFi box is plugged in 

all the lights are showing green 

done the check here and it shows full connection but I can't use the WiFi 

nothing is loading on the tv or phone and it keeps saying check Internet connection 

this issue has been since yesterday morning (17/6/26)

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This message was authored by: Chrisee

Re: Net issues

Posted by a Superuser, not a Sky employee. Find out more

@Nayab2 try powering down your Sky hub for at least 60 minutes to get you a different connection at Sky's end which often clears these faults.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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