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Discussion topic: Need to move ethernet port
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This message was authored by: Vickkier85
Message posted on 19 Jun 2024 03:11 PM
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Need to move ethernet port
We're having an extension done on the house and our current ethernet port is on the wall that's getting knocked through..... How do I book an engineer to come & move it to the kitchen? Thanks Vickkie
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This message was authored by: Lisa-P1987
Posted by a Sky employee
Message posted on 20 Jun 2024 09:35 AM
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Re: Need to move ethernet port
If it is just an ethernet port, this is not something any of Sky nor Openreach engineers would do.
If you are talking about your master socket where you connect your internet connection to, Openreach would be able to move this for you.
You can find the contact info at the end of the steps on the below link. You'd need to call our team to do this as it involves a £65 payment to be taken.
No or slow connection | Sky Help | Sky.com | Sky Help | Sky.com
Thanks
Lisa - Sky Tech Team Expert
Lisa - Sky Tech Team Expert
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