Need to give a new address for pre paid postage for broadband box

[Jane72]

I have cancelled my broadband. I am told Sky will send  pre paid packaging to my address, however, I need to forward a new address for the packaging to go to.

[Daniel0210]

@Jane72 
You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

If you haven’t anything suitable contact Sky again and see if they’ll re-send to another address. Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.