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Discussion topic: Need support
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This message was authored by: JohnH1948
Message posted on 09 Jul 2026 03:55 PM
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Need support
You have sent me a new WiFI and a booster but there is no Ethernet cable to connect the booster to the tv and the the tv won't connect to the WIFI
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
Find out more
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 09 Jul 2026 04:37 PM
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Re: Need support
@JohnH1948 wrote:
there is no Ethernet cable to connect the booster to the tv
Sky typically wouldn't supply that. Ethernet cable is widely available online in the length and colour of your choice.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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