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Discussion topic: Need help

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Avatar for Riaana
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This message was authored by: Riaana

Message posted on ‎06 Nov 2024 09:15 PM

Need help

I have received my Puck today but I can't seem to find my WiFi name and number. It's not on the back if the puck. What should I do as I won't be able to activate my broadband then.
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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎06 Nov 2024 09:23 PM

Re: Need help

Posted by a Superuser, not a Sky employee. Find out more

@Riaana  Your wifi name and passwoird is on the back of your broadband hub not the puck.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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