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Discussion topic: Need broadband boost

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This message was authored by: Tracy81

Need broadband boost

I am having trouble getting broadband in a couple of the bedrooms. How do we get the boosters and do they work?

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This message was authored by: Chrisee

Re: Need broadband boost

Posted by a Superuser, not a Sky employee. Find out more

@Tracy81 Sky only provide boosters if you buy an add-on like WiFi Max. You plug them in roughly halfway between the hub and where you need the boist. Sky will send one extender if asked but to get the other two an engineer has to visit and check they are needed.

 

See https://www.sky.com/help/articles/sky-wifi-max

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: KatieV1

Re: Need broadband boost

Does it cost extra to get a booster? 

if so, how much!

This message was authored by: jamesn123

Re: Need broadband boost

Posted by a Superuser, not a Sky employee. Find out more

@KatieV1 

The answer to that depends if you already have the broadband boost or Sky Max addons. If you do have one of the subscriptions then a booster is free of charge to order. If you don't already have one of the subscriptions then yes it will cost extra to take out the subscription before you can get a booster. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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