Discussion topic: Need an engineer

This message was authored by: JadeSwanston · ‎05 Aug 2026

My wires have came out of the Boardband box and will need someone to come out and rewire this.

This message was authored by: GD1 · ‎05 Aug 2026

@JadeSwanston Are you not able to plug them back in? They won't have just come out they must have been unplugged by someone?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: JadeSwanston · ‎05 Aug 2026

No the wires are in a connection box and they have came out over time. There is no plug. This will need rewiring

This message was authored by: GD1 · ‎05 Aug 2026

@JadeSwanston Can you provide a photo to help the community see what the issue is?

Do you have a broadband connection?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

Discussion topic: Need an engineer

Need an engineer

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