Discussion topic: Nee internet connection

This message was authored by: Natty1 · ‎20 Jun 2022

I have recently moved to a new build and I am trying to sign up to sky broadband.

when I do the check your area it just says technical issue and then starts the process again with the same result technical issue.

I have had a BT engineer out and he says I can go with any provider so do not have to stick with BT. How can I sort this as I want all my package with sky

This message was authored by: Highlinder · ‎20 Jun 2022

@Natty1If you would like to join Sky you can find the number to call at the bottom of the link below under " Need more help ".

https://www.sky.com/help/home

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: TimmyBGood · ‎20 Jun 2022

@Natty1 wrote:

I have recently moved to a new build

Unfortunately there's typically a lag time before databases are updated with new addresses: until that happens automated systems which depend on postcode lookup tend to fail with varying degrees of gracefulness.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Nee internet connection

Nee internet connection

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