NOT RECEIVED BROADBAND ROUTER HAVEN'T BEEN TOLD MY PHONE NUMBER

[Mizztee]

ENGINEER CONNECTED MY HOME PHONE LINE AND BROADBAND LAST THURSDAY BUT I'VE NOT BEEN TOLD MY PHONE NUMBER OR MY BROADBAND ROUTER HOW DO I RECTIFY THIS 

[caesarome]

@Mizztee 

Does your hub appear here for you:

https://www.sky.com/ordertracking

As for your phone number:

1. It should be shown on your online Sky account at:
https://www.sky.com/myaccount/bb-and-talk

2. It will be shown on the MySky app.

3. It will be in your confirmation sign-up documentation

4. Call your mobile from your landline and the number will be displayed on your mobiles screen

5. Dial 17070 from your landline phone as it will tell you what it is.