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Discussion topic: NO ENOGNEER CAME OR CALLED FOLLOW UP CANCELATION JOKE OF A COMPANY

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This message was authored by: Jude38

NO ENOGNEER CAME OR CALLED FOLLOW UP CANCELATION JOKE OF A COMPANY

I WISH TO CANCEL MY SKY HUB INSTALLATION 29/1/26 ORDERED ON THE 8TH JANUARY 2026 ..ENGINEER MEANT TO BE HERE ON THE 21ST JANUARY 2026 SAID HE LEFT VOICEMAILS ETC LIES I WORK FROM HOME AND TAKES CALLS EVERY HOUR . RETURNING EQUIPMENT IMMEDATELY 

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This message was authored by: Daniel0210

Re: NO ENOGNEER CAME OR CALLED FOLLOW UP CANCELATION JOKE OF A COMPANY

Posted by a Superuser, not a Sky employee. Find out more

@Jude38 wrote:

I WISH TO CANCEL MY SKY HUB INSTALLATION 29/1/26 ORDERED ON THE 8TH JANUARY 2026 .


@Jude38 
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

 

You will need to contact Sky to cancel the order. They will arrange packaging and labels to help you post back loaned equipment. Keep the proof of posting indefinitely.

 

Obviously If the planned work is scheduled for today the engineer may still attend. Cancelling at such a late stage may mean you are charged the normal £25 late cancellation fee. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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