@Jacob6 You're not contacting Sky custo er servie, no one at Sky will know who you are from a community login, nothing can or will happen on the back of a post from an unlinked login.
Have you logged this issues with Sky by calling them?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
