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Discussion topic: My sky broadband not working

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This message was authored by Kalvert This message was authored by: Kalvert

My sky broadband not working

My broadband is not working, it is on but the internet light is turned orange instead of green 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: My sky broadband not working

Posted by a Superuser, not a Sky employee. Find out more

@Kalvert Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

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