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Discussion topic: My sky broadband down

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This message was authored by: DebraS12

My sky broadband down

ONT got 4 lights on. Router is just flashing green. No internet. Everyone else got this issue?
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This message was authored by: CharlotteB2406

Re: My sky broadband down

Yes, same here in Birmingham! 

This message was authored by: kdsouthall

Re: My sky broadband down

Exactly same in my house

This message was authored by: K809

Re: My sky broadband down

Same in Birmingham 

This message was authored by: dixonsue9

Re: My sky broadband down

Same here in Birmingham. Do we know what the problem is and what Sky are doing to sort the problem. 

This message was authored by: JimM1

Re: My sky broadband down

All see link, service checker test couple hours later if needed.

 

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

This message was authored by: Kirstyp1

Re: My sky broadband down

Mine is the same, all lights green, router is red not working in Birmingham 

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