Discussion topic: My shield is working I want it for 13 or above or all things blocked

This message was authored by: Chrisrot · ‎12 Mar 2024

My shield is working I want it for 13 or above or all things blocked Please

This message was authored by: GD1 · ‎12 Mar 2024

@Chrisrot You need to adjust the settings yourself https://www.sky.com/help/articles/sky-broadband-shield-start

No one on the forum can do this for you.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Chrisrot · ‎12 Mar 2024

I've always set it myself and it's worked but for some reason it's showing it's saved however nothing is blocked

This message was authored by: jamesn123 · ‎12 Mar 2024

@Chrisrot
Try switching it off, leaving it 24hrs then switching it back on at the 13 level.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Discussion topic: My shield is working I want it for 13 or above or all things blocked

My shield is working I want it for 13 or above or all things blocked

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Re: My shield is working I want it for 13 or above or all things blocked

Re: My shield is working I want it for 13 or above or all things blocked

Re: My shield is working I want it for 13 or above or all things blocked

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