My router is broken

[Ian8441]

I came down Saturday morning and we had no internet. 
The router had no lights on at all. I disconnected the power and switched it back on and used the reset button.. even with the power back on there are no lights at all on the router. 

I theh disconnected the power for a sexond time and left it for an hour then reconnected the power and still no lights or sounds. 

Could you arrange collection of this router and a new one please?

[Daniel0210]

@Ian8441 
You may not be aware but you haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to assist other customers.

You will need to contact Sky to discuss the fault and potential hub replacement.