Discussion topic: My router has 2 green lights no internet light and an orange voice light. I have no internet.ihave t

This message was authored by: Bazz71 · ‎08 Oct 2022

My router has 2 green lights no internet light and an orange voice light. I have no internet.ihave tried turning off for 10 mins but no joy.

This message was authored by: Highlinder · ‎08 Oct 2022

@Bazz71 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

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This message was authored by: Highlinder · ‎26 Apr 2023

@Bazz71 What was the outome of running the broadband test?

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This message was authored by: nstokes · ‎27 Apr 2023

Are you on FTTP? If so seems on angoing issue this and there is a thread about it.

Sky Q 2TB, 2 x Sky Q mini

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