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Discussion topic: My network isnt coming up

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This message was authored by: Pam102

My network isnt coming up

Im trying to connect all devices at home to our wifi but its not coming up as available. Having done the basic checks hub is connected and no broadband issues reported in my area.

Can you help me sort this issue out please

 

I have unplugged and replugged at plug point and reset my hub. 

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This message was authored by: Me134

Re: My network isnt coming up

Posted by a Superuser, not a Sky employee. Find out more

@Pam102 wrote:

Im trying to connect all devices at home to our wifi but its not coming up as available. Having done the basic checks hub is connected and no broadband issues reported in my area.

Can you help me sort this issue out please

 

I have unplugged and replugged at plug point and reset my hub. 


Which hub is it and what do the lights show?

 

https://www.sky.com/help/articles/hub-lights-explained-start

 

Is this within the same room?

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub

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