My internet

[Ross104]

I have installed a new hub a few weeks ago and it constantly drops out and goes slow.

i have had to hotspot all day as it constantly dropped out 

[JimM1]

@Ross104 What hub did you install?

[Ross104]

Sky max hub with maximum high speed wifi

[JimM1]

@Ross104 When you have a problem does the central light on the Sky Max router change colour and are all devices having problems?

You may wish to do so if not done already.

https://www.sky.com/servicechecker

[Ross104]

Yes all devices, downloading is slow on everything , films freeze, can't do work calls.

and with sky I can just talk to a robot.

[JimM1]

@Ross104 Does the light in the centre change colour?

the service checker link is not a robot it will show you what it thinks off your router, and if you click on the broadband at the bottom, will show last 30 day's off operation.