Discussion topic: My internet isn't working again and I've done all the checks

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This message was authored by Vicky+O

My internet isn't working again I've done all the checks ,reset , unplugged and still only 2 green lights on my router

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This message was authored by Highlinder

@Vicky+O What does the broadband test tell you when you run it if it can find the fault for you?

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This message was authored by WiFi+not+work

Hello, My home WiFi not working again. This is happened all the time. I'm not very happy .
Lai gaskin

This message was authored by Highlinder

@WiFi+not+work Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

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