12 Aug 2024 09:13 PM
12 Aug 2024 09:16 PM
Identical problem!
12 Aug 2024 10:18 PM
Posted by a Superuser, not a Sky employee. Find out more12 Aug 2024 10:23 PM
I have the exact same issue and has been happening for the last 2 weeks. The internet keeps dropping and I am
being disconnected from work calls. I reset everything but it keeps happening constantly on a daily basis. Tried to call and being hung up on by numerous colleagues
13 Aug 2024 08:02 AM
Posted by a Superuser, not a Sky employee. Find out more@Coops071 black or white router from Sky?
13 Aug 2024 08:37 AM
@Coops071 Any luck finding why it's happening? Is it the internet line going in to your house that's dropping or is it the WiFi in your house (that would drop too if the internet light on your router goes off)? I have the same issue that's been going on for weeks/months, I could have interference issues. Openreach have visited 4 times and are struggling to find the cause. I've found by taking off the master socket faceplate and plugging in to the test socket helps mask the issue.
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