@Craig3006 while its possible the issue is the connection to your hub thst is actually pretty unlikely. Far more common is poor wifi in your home. You pay for a basic Skybhub which offers a wifi connection but in many homes is not sufficent to give usable WiFi in every room. Sky do sell an add-on called WiFi Max shich can supply up to 3 extenders or you can buy and use your own WiFi equipment.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
