0

Discussion topic: My broadband is very slow, I followed the advice offered by turning router off, waiting a while

Reply
Avatar for Rubymonday99
Level 1 icon
What's this?
This message was authored by: Rubymonday99

Message posted on ‎21 Sep 2024 04:00 PM

My broadband is very slow, I followed the advice offered by turning router off, waiting a while

My broadband is very slow and I have followed the advice to turn router off then on again and there is no improvement?

Please help to resolve this

Report post
Post 1 of 2
301 Views
0 Likes
Reply
Reply

All Replies

Avatar for cookiemonsteruk
Level 16 icon
What's this?
Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎21 Sep 2024 04:02 PM

Re: My broadband is very slow, I followed the advice offered by turning router off, waiting a while

Posted by a Superuser, not a Sky employee. Find out more

@Rubymonday99 

 

If you have a black sky hub could you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 2 of 2
299 Views
0 Likes
Reply
Reply