Discussion topic: My Wifi Speed is very low
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Message posted on 23 Sep 2025 09:36 AM
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My Wifi Speed is very low
I activated Sky broadband on 12-Sep-2025. The Sky team guaranteed a speed between 50–55 Mbps, but I am only receiving 30 Mbps. Could you please assist in increasing the speed?
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All Replies
Message posted on 24 Sep 2025 02:40 PM - last edited: 24 Sep 2025 02:40 PM
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Re: My Wifi Speed is very low
Hi @KavinKumar
How are you measuring the speed? Sky only guarantee the speed on the line to your hub, not over WiFi. To get an accurate reading you need to use ethernet.
Myself & Others offer our time to help others, please be respectful.
Message posted on 24 Sep 2025 02:46 PM
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Re: My Wifi Speed is very low
@KavinKumar The service checker from sky click on the broadband > and you should be able to see the daily check that sky does to your hub, 30 day's off history are available when the test once per day! Link is below!
https://www.sky.com/servicechecker
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