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Discussion topic: My Wifi Speed is very low

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This message was authored by: KavinKumar

My Wifi Speed is very low

I activated Sky broadband on 12-Sep-2025. The Sky team guaranteed a speed between 50–55 Mbps, but I am only receiving 30 Mbps. Could you please assist in increasing the speed?

 

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This message was authored by: jamesn123

Re: My Wifi Speed is very low

Posted by a Superuser, not a Sky employee. Find out more

Hi @KavinKumar 

How are you measuring the speed? Sky only guarantee the speed on the line to your hub, not over WiFi. To get an accurate reading you need to use ethernet. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by: JimM1

Re: My Wifi Speed is very low

@KavinKumar The service checker from sky click on the broadband > and you should be able to see the daily check that sky does to your hub, 30 day's off history are available when the test once per day! Link is below!

 

https://www.sky.com/servicechecker

 

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