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Discussion topic: My WiFi keeps dropping out
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This message was authored by: RebeccaCutler22
Message posted on 21 Aug 2026 08:57 PM
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My WiFi keeps dropping out
Recently the WiFi in my home keeps dropping out. We have new neighbours and the engineers have been to the area to test and since this, it has been like this for 2 weeks or more. Very poor service quality
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 21 Aug 2026 09:50 PM
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Re: My WiFi keeps dropping out
The next time ot happens take a look at what the lights are doing on your broadband hub and go through this:
https://www.sky.com/help/articles/hub-lights-explained-start
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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