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Discussion topic: My Sky app changing device name

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This message was authored by: Daniel1979

My Sky app changing device name

I have the new Sky Max hub supposed to be able to change device names but every time I try I get a message saying something went wrong. Does anyone know how to get round this as I would like to name all the devices in my house for ease of being Able to pause certain devices

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This message was authored by: caesarome

Re: My Sky app changing device name

Posted by a Superuser, not a Sky employee. Find out more

@Daniel1979 

Are you new to Sky, if so try linking your account:


https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

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This message was authored by: Daniel1979

Re: My Sky app changing device name

I've been with Sky for 18 years. My account is linked

This message was authored by: Chrisee

Re: My Sky app changing device name

Posted by a Superuser, not a Sky employee. Find out more

@Daniel1979 you are not the first person to report that they cannot rename devices. Indeed I just tried renaming one of my own devices and got the same fault. You could try reporting this to Sky and would be interested if they have got a fix.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: NickNanosecond

Re: My Sky app changing device name

Hi. Did you get any solution to this?

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