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Discussion topic: My Internet keeps going on and off

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This message was authored by: Rachelmilner

My Internet keeps going on and off

For the last three days, my Internet keeps going on and off constantly

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This message was authored by: JimM1

Re: My Internet keeps going on and off

@Rachelmilner Is that condition reflected on what you see the hub lights do, see the link below!

 

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

 

Also this link for the ONT if you have?

 

Optical Network Terminal | Sky Help | Sky.com | Sky Help | Sky.com

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