Broadband
0

Discussion topic: My Engineer has not shown up today

Reply
JoeHeywood
What's this?
This message was authored by JoeHeywood This message was authored by: JoeHeywood

My Engineer has not shown up today

‎10 Apr 2024 02:06 PM

My Engineer was supposed to be at my house between 8am and 1pm. They have not shown up nor have they tried to contact me and I was just wondering where it was.

Report post
Post 1 of 2
157 Views
Reply
0 Likes
Reply

All Replies

Daniel0210
What's this?
Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My Engineer has not shown up today

‎10 Apr 2024 02:09 PM

Posted by a Superuser, not a Sky employee. Find out more

@JoeHeywood 

You aren’t contacting Sky Customer Services by posting on here. This is primarily a customer to customer forum.

 

Was it a Sky engineer or an Openreach engineer? If Openreach, Sky receive updates overnight regarding missed appointments but depending on what it was for they could have been working on your issue remotely/ at the green cabinet / at the exchange. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 2 of 2
154 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion