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Discussion topic: My Alexa’s keep loosing connection

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This message was authored by Penny38 This message was authored by: Penny38

My Alexa’s keep loosing connection

I have several Alexa Devizes. They have suddenly started loosing connection. Everything else is fine, but they say there is a problem with the internet connection. I have tried rebooting them and they then work fine for a while and then loose connection again.

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: My Alexa’s keep loosing connection

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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