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Discussion topic: Mrs Marie banks
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This message was authored by: Mar33
Message posted on 03 Jun 2026 11:58 AM
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Mrs Marie banks
My internet broke no plug on it on the modem
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 03 Jun 2026 12:11 PM
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Re: Mrs Marie banks
@Mar33 you will have to give more detail as to exactly what the issue is. If your Sky hub is damaged Sky will replace it if you call them but you msybe charged. Sky do not supply cables rather they send a hub with new cables which you can swap overcand send bsck thechub and the old cables.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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