@AndriiFrunceac wrote:
please take this into account and somehow solve this problem. thank you
As we are customers here @AndriiFrunceac we can't do this but you might be able to by running this online line test:
Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
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