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Discussion topic: Moving to rural area with no internet access
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This message was authored by: Shellsy
Message posted on 17 Sep 2025 04:14 PM
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Moving to rural area with no internet access
I'm moving to a rural area that doesn't support internet. How do I get out of contract?
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This message was authored by: jamesn123
Posted by a Superuser, not a Sky employee.
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Message posted on 17 Sep 2025 04:36 PM
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Re: Moving to rural area with no internet access
If you contact Sky and let them know you want to complete a home move, give them your new address and their systems should flag as to whether there is broadband available at the address. If there isnt they should let you cancel without penalty, if there is broadband available at your new address then you are obliged to complete the home move and continue paying your monthly fee or cancel and pay the early termination charges.
I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Myself & Others offer our time to help others, please be respectful.
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