0

Discussion topic: Moving router to another room

Reply
This message was authored by: Slapped

Moving router to another room

Can sky come out and move the router into a different room as I want a wired connection for my gaming pc
Reply

All Replies

This message was authored by: JimM1

Re: Moving router to another room

@Slapped How is the router connected at present, what service do you have?

Avatar for Slapped
Level 0 icon
Topic Author
This message was authored by: Slapped

Re: Moving router to another room

By a hub i think and the 500 mg service , the room i want the router in is in front of the house basically the next room over from the room it's in now
This message was authored by: JimM1

Re: Moving router to another room

@Slapped You would be better and quicker to find a local company who can install a network cable between the ONT and your new position for the router, especially if you are looking at speed.  

This message was authored by: TimmyBGood

Re: Moving router to another room

Posted by a Superuser, not a Sky employee. Find out more

@Slapped 

 

Essentially no, but what may be possible is the relocation of the master socket or ONT to which the Sky Hub is connected.

 

Edit: 500Mbs has to be an Ultrafast connection over FTTP, and so the Hub must be connected to an ONT over ethernet cable.  As @JimM1 suggests, one possible solution is to run a longer ethernet cable between Hub and ONT, but Sky won't do that for you.

 

Typically it's not possible to have an ONT moved deeper into a property, but it may be possible to have it relocated where an external fibre optic route is available.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply