Discussion topic: Moving Out
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Message posted on
07 Sep 2026
03:59 PM
- last edited:
07 Sep 2026
04:32 PM
by
Samraj
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Moving Out
I'm moving home this Friday 11th September. My Broadband kit is still at (removed) . My new address is my partners home address which is (removed) Her name is (removed) and she already has Broadband with you guys. Can my Braodband package be cancelled?
Moderator note: Removed personal details.
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All Replies
Message posted on 07 Sep 2026 04:21 PM
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Re: Moving Out
Your post has been temporarily removed as you've posted personal information (addresses) on a public forum. It should return after editing by staff.
Your broadband equipment will no doubt need to be returned to Sky.
For broadband and Sky Talk subscriptions this link explains how to cancel completely.
https://www.sky.com/help/articles/cancel-sky-broadband
If you try to cancel whilst still in a minimum term deal you will most likely have to pay an early termination charge - Sky should notify you if you do and how much they’ll charge. Only in very limited unique circumstances will early termination charges be removed.
https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early
Return packaging for any equipment Sky expect back will be sent out to you near the end of the 14 day notice period to the address the account was registered at. It’s important you keep any proof of posting indefinitely.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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