Moving Home - Website Crashing

[Beth159]

I'm moving home in 2 days and want to add sky broadband to our package for our new home. I've been on the website and into the moving home section. Gone all the way to which day I can get someone out and then it crashes. I need to get this booked in. I can't find a phone number to talk to anyone

[Chrisee]

@Beth159 if you still have Sky Broadband and have a phone connected dial 250 for a free call or call any one of Sky's customer service lines starting 03 the forum prevents pisting of phone numbers.

Home Moves are complex and there can be reasons why the automatic system cannot complete the transaction requiring you to call in. On average it takes 14 days to get a service activated at your new address but that can be longer if a new line needs installing which is quite frequent as copper lines are replaced by fibre