Discussion topic: Moving Home Form Failure
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 24 Oct 2025 02:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Moving Home Form Failure
Hi,
About a month ago, I received a call where I set up sky at my new property (I also currently use sky). However, I haven't received any notification or confirmation of it, and I don't see where I can make that confirmation.
So I tried to schedule a home move through the website, but when I get to the end I get an error.
When I call the 0333 number, I try to explain my issue to the AI by saying I need to book a home move. Then it started asking me to confirm my password over the phone, which is the most ridiculous thing I've ever heard.
What am I supposed to do?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 24 Oct 2025 03:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Moving Home Form Failure
@lawrence04 Confirm your password, so the call can be directed correctly, it's a process!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page