Broadband
0

Discussion topic: Mobile phone wifi

Reply
PTB2
What's this?
This message was authored by PTB2 This message was authored by: PTB2

Mobile phone wifi

‎17 May 2024 09:18 AM

Samsung galaxy s10 mobile has stopped connecting to sky and remains on 4g. Phone has been used for years with no problem.  There is no WiFi outage.  No problem with PC  broadband or phone line.  Phone has been restarted  but remains on 4g.  How do I connect to sky?

Report post
Post 1 of 2
184 Views
Reply
0 Likes
Reply

All Replies

Mark39
What's this?
Superuser
This message was authored by Mark39 This message was authored by: Mark39

Re: Mobile phone wifi

‎17 May 2024 09:55 AM

Posted by a Superuser, not a Sky employee. Find out more

Try restarting both your mobile and your router.

Report post
Post 2 of 2
180 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion