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Discussion topic: Mobile phone broadband connection

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This message was authored by martinoke This message was authored by: martinoke

Mobile phone broadband connection

My sky broadband has been really good and stable, but recently it keeps dropping out our mobile phones , you have to go into settings on the phone to reconnect and it does it no problem, but just a short while later it drops again? Any one else had this or advise on a solution.

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Mobile phone broadband connection

Posted by a Superuser, not a Sky employee. Find out more

@martinoke sounds like a marginal wifi connection many phones will switch to use mobile data if that is faster than the wifi connection. You can sometimes change that within the settings on the phone to prioritise wifi but really you may need better wifi or a faster broadband connection.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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