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Discussion topic: Missing ONT power cable
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This message was authored by: Steve1811
Message posted on 16 Aug 2025 11:47 PM
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Missing ONT power cable
Hi, my sky equipment delivered but when setting up I have discovered that the ONT power cable is missing. Anyone knows what to do? Can you provide any phone number to call them?
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 17 Aug 2025 07:04 AM
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Re: Missing ONT power cable
@Steve1811 you need to call Sky who will arrange for Openreach to supply a replacement but it may only happpen after your service is activated. It is a pain when the previous resident has stolen the old one.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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