Missing ONT power cable

[Mollz]

Can a sky employee please help me?  My broadband was activiated today and I previously informed Sky that I am missing a power cable for the ONT but they have not sent me one.  I desperately need to get online!  Thank you

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147